We accept payments through a variety of methods, including PayPal, Visa, MasterCard, Maestro, Amex, Discover, JCB, UnionPay, Elo, Hiper, and Hipercard.
If your payment didn’t go through, please double-check your card information to ensure it hasn't expired. Also, review your account balance and spending limit to confirm the transaction is possible. Additionally, make sure your card is enabled for online and international transactions.
Unfortunately, we don't have access to specific reasons why a payment might fail. If you're unable to complete your purchase, we recommend contacting your bank or credit card provider for assistance. You might also consider trying a different card or payment method.
If your purchase wasn’t successful but you see a pending charge on your account, it could be a preauthorization. These usually clear within 7 days, depending on your bank's policies.